IMPOSSIBLE INSTALLATION OF EW1085 R4

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IMPOSSIBLE INSTALLATION OF EW1085 R4

Postby Angelo » 03 Feb 2018, 00:44

I TRIED TO INSTALL EW1085 R4. INSTALLATION IS NOT SUCCESSFUL.
MY PC IS EQUIPPED WITH WINDOWS 7 32BIT AND IS BLUETOOTH 2.1.
IN THE PROPERTY OF THE DEVICE MESSAGE COMPARE: "CAN NOT START THE DEVICE (CODE 10)"
IF YOU TAKE THE PROBLEM RESOLUTION WITH WINDOWS 7 APPEAR THE FOLLOWING WARNING: "PROBLEM WITH THE GENERIC BLUETOOTH RADIO DRIVER"
DEVICE DRIVERS ARE UPDATED AND ON EWENT-ONLINE.COM WEBSITE NO DRIVERS ARE AVAILABLE FOR EW1085 R4
Angelo
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Re: IMPOSSIBLE INSTALLATION OF EW1085 R4

Postby Joyce » 05 Feb 2018, 11:20

Dear Angelo,

On our website our no drivers available for this item, while it works with the default built-in Windows drivers.
I beleive on your computer it conflicts with another ( bluetooth ) driver.

Have you tested USB 2.0 and 3.0 if there is any difference?
Have you tested the dongle on another Windows PC?
Does your PC had built-in Bluetooth adapter which is disabled or defective now, in this case you have to remove all earlier drivers.

If the dongle also does not work on another Windows PC, it is defective and needs to be replaced by a new one.
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