em6250 dropbox record setting

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em6250 dropbox record setting

Postby lucamtb » 27 Apr 2016, 13:39

Dear All,
If I program the camera to record all day long (if movement or noise is detected) the camera record on drop box without any problem.
If I cancel the program and I activate the alarm notification I receive the email but the camera is not recording on dropbox.

What do I have to modify and where?
(my app menu is in italian)

Thanks
Luca
lucamtb
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Re: em6250 dropbox record setting

Postby Joyce » 28 Apr 2016, 09:17

Dear lucamtb,

Are you using a Android or Apple device?
Did you update the camera's firmware and APP to the latest version?

So if I understand correctly when you enable the Push notification option in the APP and close the APP the camera stops recording to dropbox?
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Re: em6250 dropbox record setting

Postby lucamtb » 28 Apr 2016, 16:20

I have received a notification about a new firmware for the camera and I will try it soon.
I am using Android on the mobile.

The camera does not record on drop box in case of alarm cases but I only receive a notification via push (at the moment) and via Gmail (later).

I add the sentence that it record in Dropbox if I program the camera to work all day long only for telling you that Dropbox is connected correctly.

Thanks for your feedback.
Luca
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Re: em6250 dropbox record setting

Postby Joyce » 02 May 2016, 09:05

Dear lucamtb,

For the dropbox function to work succesfull the camera needs to be upgraded to the latest version of the firmware. Please download the latest firmware and try again.
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