view from browsers

EM6220 / EM6225 / EM6230

Moderators: Joyce, Laura, Eminent-Admin

view from browsers

Postby elixcyr » 11 Dec 2017, 15:38

Hello, with all the pc browsers like, Firefox, Chrome, Edge (IE) etc ... it is impossible to see the camera, we can login but it asks to reinstall the download control (eminent-europe.exe) everytimes.
how we can fix this ?

Thank you
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Joined: 11 Dec 2017, 15:26

Re: view from browsers

Postby Joyce » 12 Dec 2017, 13:17

Dear elixcyr,

To be able to succesfully install the eminent-europe.exe please make sure to close all internet browsers. Than left click the browser Icon (this should not be a shortcut) and select from the option menu the option "Run as administrator". Now proceed to the webGUI and download and install the eminent-europe.exe
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