How to reset EM6355

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How to reset EM6355

Postby BrendaK » 22 Jul 2018, 10:59

I got a new Smartphone, so I had to install the app on my new phone. Unfortunately, I forgot the password of 1 camera, the EM6355. How do I reset this camera? I cannot find any 'reset function'. Can anyone help me?
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Re: How to reset EM6355

Postby Joyce » 23 Jul 2018, 10:11

Dear BrendaK,

There is a Windows Software tool available to reset the password to factory default password (ipcam) you can download it from our website.

http://www.eminent-online.com/media/media/drivers/Eminent_ipcam_reset_tool.zip
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Re: How to reset EM6355

Postby Stefano » 09 Feb 2019, 15:41

I have bought (unfortunatelly) a EM6355 and I have not managed to let it work with WiFi and wasted a lot of time and gave up. I want to give it a try again resetting it to factory default because I do not remember the password I set in, but I have a MAC and not a Windows machine (fortunatelly). How can I:

1) Reset the camera WITHOUT a windows computer
2) Get it to work via WiFi?

Thanks in advance
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Re: How to reset EM6355

Postby Joyce » 11 Feb 2019, 11:41

Dear Stefano,

Unfortunately there is no Reset tool available for MAC. So to reset the EM6355 to factory defaults you will need a Windows computer. Easiest way to setup the Wi-Fi of the EM6355 is to connect the EM6355 to your Modem/router with the supplied cables, than add the camera to the CamLine Pro APP on your smartphone/tablet. Now from the settings menu access the Wi-Fi Settings and configure your Wi-Fi settings. After you setup the Wi-Fi settings correctly press OK and disconnect the Ethernet cable from the modem/router. To speed up the switch from wired network to Wi-Fi network reboot the camera by unplugging the Power supply and reconnecting the Power supply.
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Re: How to reset EM6355

Postby AustinM » 11 Apr 2019, 10:33

Joyce wrote:Dear BrendaK,

There is a Windows Software tool available to reset the password to factory default password (ipcam) you can download it from our website.

http://www.eminent-online.com/media/media/drivers/Eminent_ipcam_reset_tool.zip



So I downloaded the file in order to reset my camera. I dont know how to start the reset process, is there a guideline or tutorial?
My recent guides: view here
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Re: How to reset EM6355

Postby Joyce » 12 Apr 2019, 08:13

Dear AustinM,

First of all make sure no other CamLine Pro software is running on the PC.
Also make sure the PC and EM6355 is connected to the same network.

- Open the downloaded software HiSearcher.exe
- Press "Next"
- Select your camera from the device list and press "Next"
- Press "Restore Password"

Wait a moment for the camera to reboot.

Your IPcamera password is now reset to "ipcam"
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