How to connect to WIFI of EM8615

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How to connect to WIFI of EM8615

Postby fekish » 27 Aug 2018, 20:48

Hello

i just bought this from Amazon, i intalled the APP, went also at the relevant section on the manual on 5.1 5.2, but i cannot find the password to connect to wifi.

I try EM8615, however this is short and i cannot press connect.

I tried resetting it, and heard the 3 bibs but nothing changed.

i am using he app, but i cannot connect to something.

Please help, as i need to send this back to Amazon if it does not work
fekish
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Re: How to connect to WIFI of EM8615

Postby Joyce » 28 Aug 2018, 09:39

Dear fekish,

The EM8615 should have an open WiFi connection at the first configuration. if you see the EM8615 WiFi connection is secured you will have to reset it to factory defaults.

Reset Wi-Fi network settings

Press and hold the button with a wrench displayed next to it on the back of the alarm system for about 7-8 seconds until you hear 3 beeps.

Remark: After you restored the Wi-Fi network settings you need to switch the alarm system off and on again!
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Re: How to connect to WIFI of EM8615

Postby fekish » 28 Aug 2018, 10:38

I have done it but again is locked!

I am resetting it, i hear a bib initially and after 4-5 seconds 3 bibs, then i stop clicking the button.

Then i press to shut down and then start again.

But again the wifi is locked!

If i connect through USB, can i edit its settings?
fekish
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Re: How to connect to WIFI of EM8615

Postby Joyce » 29 Aug 2018, 12:37

Dear fekish,

If the reset does not work than there is something not working fine in the EM8615 that you currently are using. If you just bought it from Amazon please return it to Amazon for replacement.
If this is not possible you will have to send it to our Service Center in the Netherlands for repair (I will send you the shipment details by "PM" Private Message)
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