Notifications and "Query user equipment"

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Notifications and "Query user equipment"

Postby Michelle242 » 20 Jul 2017, 06:49

Just wanted to ask if this is normal.
Sometimes out of the blue when I have not touched anything connected to my EM8615 I get a notification sign on my EM8615 app. When I look up the protocol by long pressing my alarm system in the app I see a notification "Query user equipment". Sometimes this was only a few minutes ago.
Does anyone else experience this or knows what it means?
Michelle242
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Re: Notifications and "Query user equipment"

Postby Joyce » 20 Jul 2017, 11:04

Dear Michelle242,

The notification "Query user equipment" is logged in the alarm everytime you or another authorized user opens the APP and synchronizes the settings and status of the device with the APP.
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Joyce
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Re: Notifications and "Query user equipment"

Postby Michelle242 » 20 Jul 2017, 16:02

Thank you!
The strange thing however is that this morning for example nobody logged in. I just got the notification sign and then I logged in to see what was going on. Before we didn't touch the app.
Michelle242
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Posts: 7
Joined: 16 Jul 2017, 20:37


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