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Postby euskarri » 30 Jul 2015, 09:10

Hi, I just purchased the camaraew1089 and I have connected to a new HP desktop with Window 7 64-bit. The software is installed correctly and the device manager sees webcam. When I try to test it with Skype, although the camera appears in the list of devices, does not capture the image. I tested the utility provided on the installation CD and trying to capture the image following error message: “Connect InfTee to smart tee error”
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Re: ew1089

Postby Joyce » 30 Jul 2015, 14:53

Dear Euskarri,

Assumming you have the EW1089 R5 it should work properly on Windows 7. please re-install the software again.
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