Can't get EW3705 Video Grabber to install

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Can't get EW3705 Video Grabber to install

Postby Etienne1968 » 08 Dec 2015, 21:31

Hi,

I am having trouble with the installation of the EW3705 R2 Video Grabber, I start the setup from the CD, wait untill the installation program tells me to insert the USB Dongle, I Plugin the dongle, but nothing happens only the progress bar of the installation goes on until 95% and the it freezes, I can only click on cancel and Then it cancels the installation, I tried running install both as a normal user but also as a administrator, and I also tried to run it on my Windows 10 PC and on my Windows 7 laptop.

I was told today at Mediamarket where I purchased the Video Grabber that it should work with both windows version, but I noticed that the driver date is 2007?

Some help would be appriciated...

Kind regards,
Etienne
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Re: Can't get EW3705 Video Grabber to install

Postby Joyce » 09 Dec 2015, 10:39

Dear Etienne1968,

It looks like you have an older CD-ROM version

Please download and try the online Driver+software

http://www.ewent-online.com/media/media/drivers/EW3705-R2_software_driver_new.zip
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Re: Can't get EW3705 Video Grabber to install

Postby Etienne1968 » 10 Dec 2015, 18:21

Hi Joyce,

Yes, that did the trick (at least for my Windows 7 laptop) on the Windows 10 machine, it didnt work at all, but I did not tested it
thorough, but at least it got me going...

Thanks, you can close this one.

Kind regards,
Etienne
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Re: Can't get EW3705 Video Grabber to install

Postby saiful0616 » 23 Jun 2016, 19:54

Thank you Joyse
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Re: Can't get EW3705 Video Grabber to install

Postby Etienne1968 » 26 Dec 2016, 17:03

OK, yesterday my Windows 7 machine decided to die on me... so now I am left with the installation of the EW3705 on Windows 10 64 bit, I turned off driver signing but Windows dont wanne see the
drivers for this USB stick at all, it installs the both conextant drivers without any problem, but when I plug in the video grabber stick, I get nothing, also the software is not seeing anything.

Is there already a work arround for Windows 10 ?

Kind regards,
Etienne

BTW strange thing is that MediaMarkt still sells these things!
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Re: Can't get EW3705 Video Grabber to install

Postby Joyce » 27 Dec 2016, 11:02

Dear Etienne1968,

If you have a EM/EW3705 in a black housing should work properly on Windows 10, the EM/EW3705 in white housing is not compatible with Windows 10.
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