ew3119 - Not able to disable Fn keys on a mac

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ew3119 - Not able to disable Fn keys on a mac

Postby johnny.bravo » 19 Nov 2019, 13:33

Hi,

I'm trying to disable Fn keys on my new ew3119 keyboard (paired with a macbook pro) in order to be able to work with esc and f keys.
As per what I read, fn + q should do the trick but unfortunately it is not.

Could you please provide some guidance?

Thanks
johnny.bravo
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Re: ew3119 - Not able to disable Fn keys on a mac

Postby johnny.bravo » 03 Dec 2019, 17:02

Hi all,

Any feedback on the topic?

Thanks
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Re: ew3119 - Not able to disable Fn keys on a mac

Postby Joyce » 04 Dec 2019, 11:28

Hi,

Can you please try if the following works for you?

Click the Apple menu in the top-left corner of the screen, then select System Preferences.
Click the Keyboard icon, then check the box marked “Use all F1, F2, etc. keys as standard function keys.”
Close the window to save your changes.
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Re: ew3119 - Not able to disable Fn keys on a mac

Postby johnny.bravo » 16 Dec 2019, 14:06

Joyce wrote:Hi,

Can you please try if the following works for you?

Click the Apple menu in the top-left corner of the screen, then select System Preferences.
Click the Keyboard icon, then check the box marked “Use all F1, F2, etc. keys as standard function keys.”
Close the window to save your changes.


Hi Joyce,

Thanks for your answer!

It's only applied to the laptop's keyboard remaining unchanged in the external one.
Any other ideas?

Thank you
johnny.bravo
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Re: ew3119 - Not able to disable Fn keys on a mac

Postby Joyce » 17 Dec 2019, 10:22

Hi,

Personally i do not have ideas left.

While this item is produced only for Portugal, i think it is best that i redirect you to Portugese support team.
I also assume that you have bought this item in Portugal.

Please check the below mail and make sure the Portugese language is selected.

https://www.ewent-online.com/faq

Choose for contact per mail and then you can fill out the form and add your question there.
Then they will contact you.
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