Condenser microphone not working with EW3751

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Condenser microphone not working with EW3751

Postby davidas » 09 Apr 2017, 18:50

I bought your EW3751 R1 usb audio adapter and I couldn't use my BM-800 "blue" condenser michrophone as when I plug it in the driver (USB PnP Sound Device) of the microphone doesn't come up and I cannot use it with any recording software.
It used to work with the old usb audio adapter as it was the same (but another brand)
Would You please help me with this issue as I need to record with the microphone that, even being a cheap one, is still good ? Thanks.

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Re: Condenser microphone not working with EW3751

Postby Joyce » 10 Apr 2017, 09:21

Dear Davidas,

If no other headphone/mic or speaker will work using the EW3751 then you can check in your device manager if the EW3751 is installed correcly. When there is triangle warning sign then the EW3751 will be most likely defective.
If you can use the EW3751 in combination with another microphone or headset then it most likely that the EW3751 will not work together with your condenser microphone.
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Re: Condenser microphone not working with EW3751

Postby davidas » 10 Apr 2017, 21:35

why a driver or a firmware ain't available for basics o.s. like Windows ?
You say it is not necessary but I can't find it installed in the devices manager.
:?
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Re: Condenser microphone not working with EW3751

Postby Joyce » 11 Apr 2017, 12:32

Because the drivers are already integrated since Windows 7.

If the device doesn't show up in the Device manager under de category "Sound, Video and Game Controllers" as "USB Audio Device" (with or without a question mark or exclamation point) then the device is on a hardware level not recognized and might therefore be defective.

You could try another USB-port.

If you still want to search for drivers, then look on the Internet for drivers for the Chipset: C-Media CM108

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Re: Condenser microphone not working with EW3751

Postby davidas » 13 Apr 2017, 13:24

COULD YOU PROVIDE LINKS ? My o.s. Windows 7 @ 64 bits
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Re: Condenser microphone not working with EW3751

Postby Joyce » 13 Apr 2017, 15:19

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